Behind the counter at 41 London Road is a full repair workshop: microscopes, heat stations, precision screwdrivers and a stock of common parts. It means iPhones, iPads, Android phones, MacBooks and Windows laptops can be diagnosed and mended right here, often while you wait.
Screens, batteries, ports, speakers, buttons and signal faults on phones, tablets, laptops and smartwatches, handled in our own workshop rather than sent away.
Got a phone stuck on one network? We'll unlock it so you can shop around for a better SIM deal at home or abroad.
Turn an unwanted handset into cash, part-exchange it, or pick up a checked second-hand phone at a sensible price.
You don’t need to know the technical name for the fault. Just describe what the phone, laptop or tablet is doing, or not doing, and we’ll work out the rest. Sometimes it’s a cracked screen, sometimes a two-minute fix, and occasionally it’s time to consider a replacement.
Our Expertise
Families often arrive with more than one gadget in the bag, and that’s fine. Phones, iPads, MacBooks and Windows laptops can all be looked at in the same visit. It saves you trips, and it means one team knows the history of every device repair you’ve had with us.
Screens are the most common thing we replace, whether it’s a hairline crack on a Pixel or an iPad that looks like it’s been through a hedge. The replacement is matched to your model, and most phone screen jobs are done in about an hour, so you could leave it with us while you run a few errands.
Batteries wear out gradually, so it’s easy to miss how bad things have become until the phone is dying by lunchtime. We measure the old cell’s health, check the charging circuit isn’t the real problem, then fit a replacement battery sized correctly for the device. Tablets and laptops get the same treatment.
Tea, bath water, a dropped phone in the garden pond: liquid causes corrosion that keeps working long after the device has dried. We dismantle it, clean the board in an ultrasonic bath and replace anything that’s been eaten away. It applies equally to a laptop hit by a spill or a soaked phone.
Wiggling the cable to make it charge? Pocket lint packed into the port is a surprisingly common cause. We clean it out first, and only replace the port if it’s genuinely worn.
Random restarts, freezes and unexplained battery drain can have several causes, and guessing gets expensive. We run proper tests on both the hardware and software to narrow it down, then explain the result in everyday language with a price attached. You decide whether to go ahead; there’s no pressure.
How We Work
Whatever you bring in, a few things never change. They’re the difference between a quick patch-up and a repair you can stop thinking about.
Technicians who've worked on all the major brands and their quirks.
Components checked on the bench before they go into your device.
Agreed at the counter and not changed afterwards.
Qualifying repairs come with a 1-month warranty on the parts we fit.
Most people simply walk in. If you'd rather be sure of a time, reserve a slot online and we'll have the likely part ready. Either way, you'll be talking to someone who knows devices within a minute or two of arriving at 41 London Road.
We examine the device, run whatever tests are needed and tell you what we've found. You'll get a clear price and time estimate. If you decide not to go ahead, that's absolutely fine and you're under no obligation.
Once you've said yes, the device goes to the bench. Screens are fitted with fresh adhesive, connectors are seated properly and screws go back where they came from. It's unglamorous work, but it's exactly what separates a lasting repair from one that comes back next month.
Before we call you, the device is put through its paces: display, cameras, sound, charging and connectivity. When you collect, we'll show you it working and answer any questions.
Most of our customers arrive a little worried and leave relieved. Whether it’s a quick display replacement or a phone that spent the evening in the bath and needs a proper clean-up, we’ll explain everything and get on with it.
A sluggish tablet, a laptop that won’t wake up or a smashed phone: if you’re in town, drop it into 41 London Road and let us have a look.
FoneTech East Grinstead is a friendly repair shop at 41 London Road, in the middle of the town’s high street. We fix phones, tablets, laptops, smartwatches and consoles for people from East Grinstead, Forest Row, Felbridge and the villages around. Tell us what’s wrong, and we’ll check it properly and give you a straight price before any work begins.
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